F.A.Q.

Got questions? We’ve got clear, concise answers to guide you every step of the way.

Buyers: Agents, Millers, Retailers, Corporates, E-commerce platforms.
Sellers: Millers, Agents, FPOs (Farmer Producer Organizations), Stockists.

Know-Your-Customer (KYC) is the process we use to verify the identity of our platform users, assessing their reliability and trustworthiness to perform digital crop transactions over the Agri Marketplace platform. To obtain a KYC verified account, we require the user to provide us with 1. company registration, 2. proof of user ID and address, and 3. proof of company IBAN, etc.

For both Buyers and Sellers, the following documents are required:

  • Certificate of Incorporation
  • MSME Certificate
  • GST Certificate
  • FSSAI Certificate
  • Bank Details
  1. Log in to your account.
  2. Go to the “Products” section.
  3. Click on “Add New Product” and fill in the necessary details.
  4. Upload product images and submit.

To register, follow these steps:

  1. Visit our website and click on the “Register” button.
  2. Fill in the required details and submit the form.
  3. You will receive a confirmation email with further instructions.
  1. Go to the login page on our website.
  2. Enter your registered email or Mobile No and password or OTP .
  3. Click on the “Login” button to access your account.
  1. Log in to your account.
  2. Navigate to the “KYC Documents” section.
  3. Upload the required documents and submit them for verification.
  • Onboarding Issues
  • Technical Issues
  • Other Queries:

Contact our Customer Support Team at +91 8951890393 or email info@agrigrader.com.